Amazon is one of the world’s largest and most innovative companies, and recruiting various positions in 2024. This gives amazing opportunities for freshers and experienced candidates to shape their careers with Amazon. There are some good work-from-home opportunities and even some interesting office-based work opportunities with such titles as Chat Process Assistant, GO AI Associate, and Process Assistant roles. Let us consider some opportunities, application procedures, and what the hiring process generally looks like.
Amazon Recruitment 2024 Details
Organization Name: Amazon
Job Title: Chat Process Assistant, GO AI Associate, Process Assistant
Work Location: Work from Home (GO AI Associate) and India-Wide (Process Assistant)
Total Vacancies: As indicated
Closing Date: 07-11-2024
Salary: ₹ 30,000- per month
Job Responsibilities and job descriptions
- Process Assistant (Work from Office)
As a Process Assistant, you will help drive the daily operations and be an enabler of day-to-day business support. This role will need to support associates in completing their duties, monitor performance, and ensure that the Amazon customer experience is seamless in the course of action. Your activities will thus relate to operational excellence and assist associates in maintaining the service at the highest level.
Primary Responsibilities
Ensure that the associates are able to complete meeting their customers’ requirements without compromising on any safety and quality standards.
Customer inquiries through web chat, emails and social media sites
Associate productivity, quality, and safety performance tracking
Troubleshooting shift operations to ensure that processes are maintained smoothly
Resolve customer inquiry response accurately and promptly cross voice, email, and chat
Develop up-to-date customer records
Train associates on training plans for constant improvement.
Identify the customer need and assist them in using the appropriate feature/feature set of Amazon’s service.
- GO AI Associate (Work from Home)
The GO AI Associate role is best suited for detail-driven folks who can work independently. This will involve viewing stowing actions at Amazon’s fulfillment centers, annotating the very same by making use of an annotation tool, and verifying correctness in product placement. This job demands focused attention and thoroughness in annotating video-based jobs, thus fuelling the smooth functioning of Amazon.
Key Responsibilities:
View videos of stowing actions at Amazon’s fulfillment centers.
Verifying or marking the locations of products with high accuracy.
Quality of operations in the stowing process at the fulfillment center.
Annotation of video-based work and providing constructive feedback for improvement
Working teams on a remote level and being an outstanding team player.
Qualifications
Both jobs specify education qualifications as outlined by Amazon, as follows:
GO AI Associate
A graduate should be. There is no particular stream or specialization required; hence any graduate is eligible.
Process Support: One should be a graduate in any discipline and must have held at least one year of experience relating to Microsoft Office products and applications.
If you are eligible based on the aforementioned academic criteria, you are half the way through Amazon. Those who haven’t graduated, 10th and 12th pass-outs, too have scope for various sorts of jobs.
Salary Information
Amazon pays market-based salaries for both jobs:
GO AI Associate: For this profile, the estimated take-home is around Rs 28, 300 in a month. The figure is based on data from Glassdoor and other job portals. So, your pay may also be slightly different due to your experience and location.
Process Assistant: The remuneration for this role is approximately Rs 30,000/- per month. Similar to the GO AI Associate, this is from some external source, and therefore changes constantly with multiple variables.
Amazons offers a dynamic work environment, so the employees can look forward to growth both in monetary as well as career levels
Required Skills and Qualifications
Both positions require a few specific skills for success. Here’s what Amazon looks for in its candidate:
Excellent Communication Skills: Verbal and written communication are equally important. You will daily interact with customers and stakeholders.
Problem-solving abilities: You need to think on your toes and manage the diversity of challenges appropriately.
Data accuracy: Whether it is in video annotation or is concerned with keeping records of customers, you would require to be sharp on the eye for details.
Organizational Skills: One needs to prioritize his work, handle multiple sites at one go, and manage a variety of projects in parallel.
Technical Proficiency: The person must be thoroughly conversant with MS Office, etc. Basic computer applications.
Interpersonal Skills: Good team working and coordination from geographically distributed places come as an added requirement, especially for those applying to the GO AI Associate role.
Amazon’s Selection Process
Amazon selection process for these positions has the following steps :
Shortlisting: Soon after the receipt of application, shortlisting will be done based on qualifications and experience.
Interview: After shortlisting, invite shortlisted candidates for online or in-person interviews. Through an interview, Amazon determines whether you would be a perfect fit for that particular post or not by questioning your time in experience, skills, and problem-solving abilities.
Once selected, Amazon will send you a message at the registered email or mobile number that you gave during the online application process.
No Experience? No Problem!
It is essential to mention that there is no work experience needed for the GO AI Associate position. Freshers and applicants who do not have work somewhere are free to apply for the said position. However, for the Process Assistant position, one has to have gained at least one year of working experience with the Microsoft Office products.
Visit Amazon’s official website or the job portal which posts the recruitment notification
Fill-up the online application form and attach your resume Ensure that you have double-checked for errors in details Once your application is submitted, you will receive an acknowledgement through e-mail After the date for application closes, Amazon will start reviewing all the applications and short listing them.
Critical Date: Apply on or before 07-11-2024. No late or incomplete applications will be accepted, so apply in time.
No application fees are required.
Another good thing about the recruitment process of Amazon is that there is no application fee. Be wary of any bogus job postings or emails requesting a payment for an interview or job offer. Amazon does not charge recruitment fees and such requests probably are some kind of scam.
Click here to apply for Go Ai associte role
Click here to apply for Process Assistant